1. General Information

Spinfeverr is an online casino website available at www.Spinfeverr.com. The website is owned and operated by Novatrix SRL, a company incorporated in Costa Rica under company registration number 3-102-893958.

Novatrix SRL’s registered address is Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Spinfeverr operates under E-gaming licence No. 0000002 issued by the Tobique Gaming Commission.

Personal information may be processed when players register, verify an account, deposit, withdraw, play games, claim promotions, contact support, raise complaints, or browse the website.

This policy should be read together with Spinfeverr’s Terms and Conditions, Bonus Terms and Conditions, Responsible Gaming Policy, Cookie Policy, KYC/AML Policy, Payments information, and any other rules published on the website.

Spinfeverr may update this Privacy Policy from time to time. The latest version published on the website is the version that applies.

2. Information Spinfeverr May Collect

Spinfeverr may collect information needed to operate the casino, manage accounts, process payments, verify users, prevent fraud, comply with legal duties, and improve the website.

This may include:

Spinfeverr should only collect information that is relevant to account use, casino services, legal compliance, payments, security, customer support, marketing, analytics, or website functionality.

3. How Information Is Used

Spinfeverr may use personal information to provide and manage its casino services.

This can include using information to:

Spinfeverr may also use account, transaction, and technical data to detect suspicious behaviour, duplicate accounts, payment misuse, bonus abuse, restricted-location activity, unauthorised access, or other activity that may breach its rules.

4. Account Verification and KYC

Spinfeverr may request identity and contact checks at its discretion or where required by regulatory authorities.

Verification may be required before certain account actions are allowed, especially withdrawals, refunds, account reviews, or other sensitive requests.

Documents or checks may include:

Withdrawals and refunds may remain pending until verification is complete.

If documents are incomplete, false, expired, altered, unclear, or do not match the account information, Spinfeverr may delay or refuse the request, suspend the account, close the account, or take other action allowed under its terms.

5. Payments and Financial Information

Payment information may be processed when players deposit, withdraw, request refunds, or use payment methods shown in the cashier.

Spinfeverr may use payment-related data to:

Spinfeverr supports selected fiat and cryptocurrency payment options. Payment availability may depend on the player’s country, account status, selected currency, and payment provider.

Payment providers, banks, card processors, crypto processors, e-wallet providers, and other financial partners may process information under their own terms and privacy policies.

6. Sharing Information with Third Parties

Spinfeverr may share personal information where needed to provide casino services, process payments, verify accounts, prevent fraud, comply with legal duties, or operate the website.

This may include sharing information with:

Third parties may handle information under their own privacy policies. Once data is shared with a third party acting under its own rules, that third party’s privacy policy may also apply.

7. Cookies and Tracking Technologies

Spinfeverr may use cookies and similar technologies to make the website work properly, improve performance, remember preferences, support account functionality, measure marketing activity, and understand how visitors use the website.

Cookies may be used for:

Some cookies are necessary for the website to function. Others may support functionality, analytics, personalisation, or marketing.

Third-party providers may also place cookies or similar technologies on the website. These may include analytics, advertising, marketing, performance, tracking, or technical partners.

8. Managing Cookies

Most browsers accept cookies automatically, but users can usually block, delete, or manage cookies through browser settings.

Blocking cookies may affect how the website works. Some account features, payment functions, security checks, personalised settings, or page functions may not work correctly if certain cookies are disabled.

Users should check their browser settings for instructions on how to manage cookies.

9. Marketing Communications

Spinfeverr may send marketing messages, promotion updates, bonus offers, casino news, or other casino-related communications where permitted.

Marketing may be based on account activity, preferences, promotions, or previous interactions with the website.

Players may be able to opt out of marketing messages through account settings, unsubscribe links, or by contacting support.

Important service messages may still be sent even if marketing is turned off. These can include payment notices, verification requests, responsible gaming messages, account warnings, security alerts, and other operational communications.

10. Data Security

Spinfeverr takes reasonable measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

Security measures may include technical, organisational, and administrative controls.

However, no website, payment system, online service, or method of electronic communication can be guaranteed to be completely secure at all times.

Players also have responsibilities. Passwords should be kept private, login details should not be shared, and suspicious account activity should be reported to support as soon as possible.

11. Data Retention

Spinfeverr may keep personal information for as long as needed to provide services, meet legal and licensing duties, manage disputes, prevent fraud, complete payment checks, and comply with regulatory requirements.

Some information may need to be kept after an account is closed, especially where it relates to:

When information is no longer needed, it may be deleted, anonymised, or securely retained only where required.

12. Player Rights

Depending on where a player lives and which laws apply, they may have rights over their personal information.

These rights may include:

Some requests may not be possible if Spinfeverr needs to keep information for legal, licensing, payment, fraud-prevention, responsible gaming, security, or dispute-related reasons.

Spinfeverr may ask for identity verification before responding to privacy or account-data requests.

13. Responsible Gaming and Safety Data

Spinfeverr may process information connected to responsible gaming, safer gambling measures, self-exclusion, limits, account restrictions, and player protection.

This information may be used to:

Responsible gaming information may need to be retained after an account is closed where required for player protection, fraud prevention, legal compliance, or regulatory reasons.

14. International Transfers

Spinfeverr may work with service providers, payment processors, game suppliers, technical partners, support providers, and other partners in different countries.

This means personal information may be processed outside the player’s country of residence.

Where this happens, Spinfeverr should use appropriate measures to protect the information in line with applicable law, contractual requirements, and relevant security standards.

15. Third-Party Websites

Spinfeverr may contain links to third-party websites, payment providers, game providers, support tools, affiliate services, or external platforms.

Once a user leaves Spinfeverr or interacts with a third-party service, that third party’s own terms and privacy policy may apply.

Users should review third-party privacy policies before sharing information with them.

16. Children and Underage Users

Spinfeverr is not intended for minors.

Players must be at least 18 years old, or meet the higher legal gambling age in their own jurisdiction if that applies.

Spinfeverr may request age verification and may suspend or close accounts where underage use is suspected or confirmed.

If an underage person has provided information, support should be contacted so the issue can be reviewed.

17. Contact and Privacy Requests

Players can contact Spinfeverr support for privacy questions, account data requests, cookie questions, verification issues, or concerns about how personal information is handled.

Privacy and account requests may require identity verification before Spinfeverr can respond or make changes to account information.

Players should use the contact details connected to their Spinfeverr account when making account-related or privacy-related requests.

18. Changes to This Privacy Policy

Spinfeverr may update this Privacy Policy when needed.

Changes may be made because of legal updates, operational changes, payment provider requirements, security improvements, new website features, or changes to casino services.

The latest version published on the website applies. Players should check this page regularly, especially before registering, depositing, withdrawing, claiming bonuses, or continuing regular play.

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